Privacy Policy
Privacy Policy for Renew Painting
Effective Date: October 22, 2024
At Renew Painting, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our online web form to submit your contact information.
1. Information We Collect
When you submit your information through our web form, we collect:
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Your name
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Phone number
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Email address
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Any additional information you voluntarily provide
2. How We Use Your Information
We use your information to:
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Respond to your inquiries and requests.
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Schedule and confirm appointments.
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Send you appointment reminders and other relevant service-related information via text messages.
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Send you a welcome message that may include a shortened URL link to our welcome video on YouTube.
3. Sharing Your Information
We do not sell, rent, or share your information with third parties for marketing purposes. We may share your information with trusted service providers (e.g., Twilio) solely to facilitate communications as described above.
4. Security
We take reasonable measures to protect your information from unauthorized access or disclosure. However, no data transmission over the Internet can be guaranteed as entirely secure. We encourage you to take steps to protect your personal information.
5. Your Choices
You may opt out of receiving text messages at any time by replying “STOP” to any message or contacting us directly at 864.768.8802 or at office@renewcarolinas.com. Please note that opting out may affect your ability to receive certain service-related information and you will need to manually opt back in if you change your mind.
6. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be effective immediately upon posting on our website, and we encourage you to review it regularly.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at 864.768.8802 or at office@renewcarolinas.com.
Terms of Service
Terms of Service for Renew Painting
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Effective Date: October 22, 2024
By using our online web form to submit your contact information, you agree to the following terms of service:
1. Consent to Receive Text Messages
By providing your phone number, you consent to receive text messages from Renew Painting related to your service request. These messages may include appointment reminders, welcome messages, and links to service-related content (e.g., a welcome video link).
2. Opt-Out
You may opt out of receiving text messages at any time by replying “STOP” to any message you receive or by contacting us directly at 864.768.8802 or at office@renewcarolinas.com. Opting out may prevent you from receiving important updates regarding your service and you will need to manually opt back in if you change your mind.
3. No Third-Party Marketing
Renew Painting will not use your information for any third-party marketing or promotional purposes. We use your information solely to facilitate and enhance the services you have requested.
4. Data Security
We utilize third-party service providers like Twilio to send text messages and manage customer communications securely. However, you acknowledge that no system is entirely secure, and you agree to use our services at your own risk.
5. Changes to Terms
We may update these Terms of Service from time to time. Any changes will be effective upon posting on our website, and your continued use of our services constitutes acceptance of these changes.
6. Contact Us
If you have any questions or concerns about these terms, please contact us at 864.768.8802 or at office@renewcarolinas.com.